Insurance Service Specialist (IC-38)
Overview
Course Benefit
Develop the knowledge, communication and practical skills required to handle insurance customers, policy servicing and claims professionally and efficiently.
Course Overview
Insurance Service Specialist is a career-oriented program designed for individuals who want to build professional expertise in insurance customer service, policy servicing, claims support and customer relationship management. The program also helps an individual to clear the IC-38 exam required to be an insurance advisor.
Key Benefits:
Participants will learn to:
- Understand insurance products
- Handle customer queries / Explain policy terms
- Understand regulatory requirements
- Handle complaints professionally
- Improve customer experience
Who Should Attend?
Students & Fresh Graduates
- B.Com students
- BMS students
- MBA students
- Graduates seeking BFSI careers
- Students interested in insurance
Banking Professionals
- Bank relationship managers
- Bancassurance executives
- Customer service officers
- Branch banking professionals
Students & Fresh Graduates
- Individuals looking to enter the Insurance + BFSI industry.
Note: For IC-38 certification, FinLearn will provide the help for registration. Exam fees will have pay by the participant itself. After passing IC-38 exam participant is awarded by IRDAI. FinLearn and IRDAI both certificates are completely different.
Course Content
- 10 Sections
- 0 Lessons
- 18 Hours
Expand all sectionsCollapse all sections
- Chapter 1: Fundamentals of Insurance0
- Chapter 2: Principles of Insurance0
- Chapter 3: Life Insurance Products0
- Chapter 4: Health Insurance0
- Chapter 5: General Insurance0
- Chapter 6: Insurance Premium, Policy Features & Documentation0
- Chapter 7: Customer Onboarding & KYC0
- Chapter 8: Claims Management0
- Chapter 9: Insurance Sales & Ethical Practices0
- Chapter 10: Regulatory Framework & Consumer Protection0
Instructor
0 Students25 Courses
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